IP telephony provides a way for you to extend highly secure, reliable, and consistent communications services to all your employees whether they are in main campus locations, at branch offices, working remotely, or are mobile. IP telephony transmits voice communications over the network using open-standards-based Internet Protocol.
IP telephony solutions are an integral part of Unified Communications, which unify voice, video, data, and mobile applications on fixed and mobile networks enabling users to easily communicate in any workspace using any media, device, or operating system. Using the network as the platform, IP telephony solutions help organizations of all sizes realize greater security, resilience, and scalability in addition to the inherent benefits of using a converged network for transport and interconnection. You can use IP telephony solutions to:
• Provide highly secure, reliable, scalable communications that take advantage of your LAN and WAN
• Improve employee agility and productivity through integration with innovative Unified Communications and third-party applications.
IP telephony solutions comprise two categories:
• Call processing
• IP phones:
• Wired
• Wireless
• Softphones